Bancamía, a pioneer in improving the training of its teams with the launch of its “Managers’ School”

3 May 2016
Buen Gobierno
  • This is an initiative run by the Corporate Campus of the BBVA Microfinance Foundation Group.
  • Over 300 branch office managers, located in 91% of the country’s departments, are to take part in training programs to enable them to reach out to greater numbers of vulnerable Colombians.
  • The “Managers’ School” will allow Bancamía to continue meeting its goal of supporting progress for people most in need.

In its seven years of work, Bancamía has served over 1,250,000 low-income entrepreneurs by providing them with financial services to improve their quality of life, and to support their businesses in urban and rural areas.

In order for the bank to continue performing the important mission it set itself at its foundation, it needs collaborators who are prepared to work alongside vulnerable people who have no access to the financial system. With this idea, Bancamía is launching the program entitled “Managers’ School”, a training project run by the Corporate Campus of the BBVA Microfinance Foundation Group (FMBBVA), and conceived to promote knowledge of microfinance among the managers of the bank’s branch offices, based on the model of Productive Finance.

Using innovative learning methodologies, the managers in the commercial network in the 29 departments where Bancamía is present will receive specific academic instruction about risks, customer service, high-performance team management, leadership and programs that contribute to ensuring that the banks products and services are more effective at reaching out to greater numbers of entrepreneurs.

Bancamía is the first bank in the FMBBVA Group –comprising eight institutions in Peru, Chile, Panama, Puerto Rico, Argentina, Dominican Republic and Colombia– to host this program designed to produce greater responsible financial inclusion.

Bancamía today serves 800,400 customers, 40% of them in rural areas, 57% women, and 75% in a condition of economic vulnerability.