15 years promoting opportunities to reduce poverty and inequalities in Latin America, strengthening entrepreneurs’ development and raising the welfare of households in vulnerability.
We have served over 6 million clients, disbursing USD 18,071 million which has enabled 60% of the entrepreneurs banking with us to escape poverty
28% of the population live in monetary poverty.
People who require capital to make investments so that their businesses can grow.
Finance as a growth driver for microentrepreneurs
Access to financing, training and support means gaps can be reduced because they promote entrepreneurship.
The entrepreneur’s efforts are rewarded by the steady growth of their business and investment in their welfare, because we must also pay attention to non-financial deprivations.
To achieve stable outcomes, it is essential to continue accompanying them over time, in several dimensions simultaneously
Over these 15 years, our value offering has evolved into a tailored package that helps to reduce these gaps, tackling the different dimensions that condition entrepreneurs’ performance.
918,900 clients
For migrants, displaced persons and refugees95,809 clients
4,038 clients
19,426 clients
2,624,500 clients
696,450 people
609,337 policies
Home improvement 35,710 clients
For the children 3,306 clients
Digital connectivity in remote areas of Colombia and Peru 70 banking agents
208,656 policies
*All data from current clients or insured persons as of December 2022
** In financial health, all insurance policies, including climate and health, are presented
An offering with a distribution model that is efficient, high-touch, responsive, simple, and flexible, as we adapt to the needs of our clients.
Clients using digital channels
Employees
Branches & express service points
Own banking agents
Transaction points
A broad vision of sustainability that ensures inclusive and sustainable growth for clients and their families. Sustainability, together with environmental, social, and governance (ESG) indicators are embedded in our model.
Bancamía, with 1.5 million customers, is a leading bank in its country and remains firm in its efforts to improve the quality of life of Colombians. In 2022, it has managed to serve nearly 103,000 new entrepreneurs, where 90% were in a situation of economic vulnerability.
The growth of its microenterprises makes it possible to reduce the income gap and results in a 22% reduction in the segment of the poor after two years of financial relationship.
The Social Performance Report shows the progress of entrepreneurs it serves, their financial relationship and the implications for their households of this improvement in their welfare.
Financiera Confianza is a well-known microfinance institution with a footprint across the whole of Peru, serving over 640,000 entrepreneurs, which succeeded in banking over 35,000 people in 2022.
Their economic vulnerability (32% are poor) and multidimensional poverty (33% are poor across several dimensions) makes it essential to promote initiatives that help them increase their chances of getting ahead, boosting the growth of their businesses, improving their housing conditions, health and education.
The Social Performance Report shows the progress of entrepreneurs it serves, their financial relationship and the implications for their households of this improvement in their welfare.
Banco Adopem serves more than 440,000 customers and maintains its firm commitment to serving people in vulnerable situations (86%). Its ability to incorporate them into the formal financial system (72% are banked) through its financial products and services is outstanding.
Banco Adopem is committed to the sustained progress of entrepreneurs, not only in their business, but also in housing, education and health, with the aim of reducing the deprivations faced by at least 35% of its households.
The Social Performance Report shows the progress of entrepreneurs it serves, their financial relationship and the implications for their households of this improvement in their welfare.
Fondo Esperanza is the largest group lending entrepreneurship community in Chile. It serves more than 120,000 people through loans, a wide range of education programs, and the promotion of support networks.
The majority of entrepreneurs are women (79%) who seek a flexible work/life balance in entrepreneurship. The sales of these businesses grow on average by 41% per year, with a positive trend over time.
The Social Performance Report shows the progress of entrepreneurs it serves, their financial relationship and the implications for their households of this improvement in their welfare.
Microserfin serves more than 18,000 entrepreneurs and maintains its commitment to the sustainable development of their families. Its work focuses on underserved and rural areas of Panama and the inclusion of people in the system.
After the crisis caused by the pandemic, close to 60% of entrepreneurs have made some change in their business, achieving a positive impact on their sales.
It is key to accompany entrepreneurs with broader service provision. In 2022 Microserfin has moved forward on this strategy with the launch of its flagship product: Casafin.
The Social Performance Report shows the progress of entrepreneurs it serves, their financial relationship and the implications for their households of this improvement in their welfare.