OUR PURPOSE

15 years building dreams

15 years promoting opportunities to reduce poverty and inequalities in Latin America, strengthening entrepreneurs’ development and raising the welfare of households in vulnerability.

We have served over 6 million clients, disbursing USD 18,071 million which has enabled 60% of the entrepreneurs banking with us to escape poverty

Our footprint

POVERTY

32.6

Million people

28% of the population live in monetary poverty.

UNEMPLOYMENT

9.8%

Unemployment rate

FINANCING

37%

Adults excluded from the financial system.

People who require capital to make investments so that their businesses can grow.

In this context, entrepreneurship is a way to get ahead

Finance as a growth driver for microentrepreneurs

THE CHALLENGE WE FACE

Reducing gaps by creating development opportunities

Entrepreneurship and microfinance go hand in hand, forming a virtuous circle

Access to financing, training and support means gaps can be reduced because they promote entrepreneurship.

The entrepreneur’s efforts are rewarded by the steady growth of their business and investment in their welfare, because we must also pay attention to non-financial deprivations.

Inclusion of vulnerable people.

Progress through entrepreneurship, aiming for family well-being.

With provision adapted to each home.

Using an efficient and sustainable business model.

The abilities, skills and perseverance of the entrepreneur are key to success

To achieve stable outcomes, it is essential to continue accompanying them over time, in several dimensions simultaneously

THE SOLUTION

Our value offering

Over these 15 years, our value offering has evolved into a tailored package that helps to reduce these gaps, tackling the different dimensions that condition entrepreneurs’ performance.

BUSINESS
DEVELOPMENT

FINANCIAL
HEALTH

WELFARE

MICRO credits

918,900 clients

INCLUSION credits

For migrants, displaced persons and refugees95,809 clients

GREEN credits

4,038 clients

CLIMATE insurance

19,426 clients

SAVINGS products

2,624,500 clients

TRAINING

696,450 people

DAMAGE, FUNERAL, LIFE insurance

609,337 policies

HOUSING credits

Home improvement 35,710 clients

TRAINING credits

For the children 3,306 clients

DIGITAL connectivity

Digital connectivity in remote areas of Colombia and Peru 70 banking agents

HEALTH insurance and healthcare cover

208,656 policies

*All data from current clients or insured persons as of December 2022
** In financial health, all insurance policies, including climate and health, are presented

An offering with a distribution model that is efficient, high-touch, responsive, simple, and flexible, as we adapt to the needs of our clients.

613,813

Clients using digital channels

8,028

Employees

557

Branches & express service points

2,820

Own banking agents

105,244

Transaction points

A broad vision of sustainability that ensures inclusive and sustainable growth for clients and their families. Sustainability, together with environmental, social, and governance (ESG) indicators are embedded in our model.

IMPACT