OUR PURPOSE
15 years building dreams
15 years promoting opportunities to reduce poverty and inequalities in Latin America, strengthening entrepreneurs’ development and raising the welfare of households in vulnerability.
We have served over 6 million clients, disbursing USD 18,071 million which has enabled 60% of the entrepreneurs banking with us to escape poverty
Our footprint
POVERTY
32.6
Million people
28% of the population live in monetary poverty.
UNEMPLOYMENT
9.8%
Unemployment rate
FINANCING
37%
Adults excluded from the financial system.
People who require capital to make investments so that their businesses can grow.
In this context, entrepreneurship is a way to get ahead
Finance as a growth driver for microentrepreneurs
THE CHALLENGE WE FACE
Reducing gaps by creating development opportunities
30%
of clients
in monetary poverty
All households, whatever country they are in, should have disposable income that covers their basic needs.
24%
of clients
in multidimensional poverty
All households should have access to basic goods and services – healthcare, education, housing, connectivity, and digital skills – and be empowered to achieve equal opportunities.
21%
of clients
have low
asset levels*
*Enterpreneurs’ business assets, average worth USD 1,021
All households should be able to manage their domestic budgets so as to conserve or increase their assets (dealing with emergencies and reaching short, medium and long-term goals).
Entrepreneurship and microfinance go hand in hand, forming a virtuous circle
Access to financing, training and support means gaps can be reduced because they promote entrepreneurship.
The entrepreneur’s efforts are rewarded by the steady growth of their business and investment in their welfare, because we must also pay attention to non-financial deprivations.
Inclusion of vulnerable people.
Progress through entrepreneurship, aiming for family well-being.
With provision adapted to each home.
Using an efficient and sustainable business model.
The abilities, skills and perseverance of the entrepreneur are key to success
To achieve stable outcomes, it is essential to continue accompanying them over time, in several dimensions simultaneously
THE SOLUTION
Our value offering
Over these 15 years, our value offering has evolved into a tailored package that helps to reduce these gaps, tackling the different dimensions that condition entrepreneurs’ performance.
BUSINESS
DEVELOPMENT
FINANCIAL
HEALTH
WELFARE
MICRO credits
918,900 clients
INCLUSION credits
For migrants, displaced persons and refugees95,809 clients
GREEN credits
4,038 clients
CLIMATE insurance
19,426 clients
SAVINGS products
2,624,500 clients
TRAINING
696,450 people
DAMAGE, FUNERAL, LIFE insurance
609,337 policies
HOUSING credits
Home improvement 35,710 clients
TRAINING credits
For the children 3,306 clients
DIGITAL connectivity
Digital connectivity in remote areas of Colombia and Peru 70 banking agents
HEALTH insurance and healthcare cover
208,656 policies
*All data from current clients or insured persons as of December 2022
** In financial health, all insurance policies, including climate and health, are presented
An offering with a distribution model that is efficient, high-touch, responsive, simple, and flexible, as we adapt to the needs of our clients.
613,813
Clients using digital channels
8,028
Employees
557
Branches & express service points
2,820
Own banking agents
105,244
Transaction points
A broad vision of sustainability that ensures inclusive and sustainable growth for clients and their families. Sustainability, together with environmental, social, and governance (ESG) indicators are embedded in our model.
IMPACT
Income from the performance of their businesses
We serve over 3 million people. Our results show that activity has returned to normal, with good business performance This is materialized in higher disposable income for households and the fact that 60% of poor people escape from poverty after banking for five years with us.
9.2
Million
People on whom we have made an impression in 2022
If we include their families and the people hired by our entrepreneurs
Welfare of households
Good business performance also has an impact on the households of vulnerable people.
Higher incomes enable them to take on employees and invest in the education of their household members or make home improvements.
6%
of clients have increased the number of employees in the third year
5%
of clients improve their housing conditions in three years
2%
improve their level of education after three years of banking with us
Greater financial health, a challenge
Our clients’ businesses, which are their households’ main source of income, have shown that they are resilient in the face of external shocks. Nevertheless, every shock represents a step backward in their ability to accumulate assets sustainably over time.
