Bancamía Colombia
Classification by the principal vulnerability dimensions of new clients taking out their first loan in 2015, and of total clients who had a loan with the institution at the end of 2015.

Later in the chapter we examine clients in more detail, what they do and how they have performed. The lines presented are in scale with the percentages.
785,535
Total clients
356,377
Credit clients
99,519
New credit clients
1_ According to Colombia's official poverty line (distinguishing between rural and urban environments). Source: The National Administrative Department of Statistics. Clients whose net income (i.e. profit obtained from their micro­enterprise) divided by the number of members in the family unit (per capita) is no more than 3 times the poverty line of their corresponding country and type of environment (rural/urban).
2_ Clients with primary education at best, as proportion of all credit clients.
785,535
Total clients
356,377
Credit clients
99,519
New credit clients
Classification by the principal vulnerability dimensions of new clients taking out their first loan in 2015, and of total clients who had a loan with the institution at the end of 2015. Later in the chapter we examine clients in more detail, what they do and how they have performed. The lines presented are in scale with the percentages.
1_ According to Colombia's official poverty line (distinguishing between rural and urban environments). Source: The National Administrative Department of Statistics. Clients whose net income (i.e. profit obtained from their micro­enterprise) divided by the number of members in the family unit (per capita) is no more than 3 times the poverty line of their corresponding country and type of environment (rural/urban).

2_ Clients with primary education at best, as proportion of all credit clients.
Measuring
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Our clients and our scale

Bancamía is retaining its focus on low-income clients. 76% of its clients are economically vulnerable.

Client economic vulnerability 1

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Clients by type of product

1 According to Colombia's official poverty line (distinguishing between rural and urban environments). Source: The National Administrative Department of Statistics. Clients whose net income (i.e. profit obtained from their micro-enterprise) divided by the number of members in the family unit (per capita) is no more than 3 times the poverty line of their corresponding country and type of environment (rural/urban).

New clients’ vulnerability levels have remained at around 80%; we should put this in the context of the increasingly difficult task of signing up new clients.

New credit clients 2

2 Takes into account clients that joined during the year (new clients).

Profile of our new credit clients 2
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In the last few years more rural clients have signed up, and the emphasis has stayed on women and clients with low educational attainment.

2 Takes into account clients that joined during the year (new clients).

Sales, disbursement & weight of credit installment 2 3 4
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The weighting of the installment payment as a fraction of sales has fallen for new clients in 2015 compared to that of new clients in 2014.

2 Takes into account clients that joined during the year (new clients).
3 Average disbursement, calculated as the average first disbursement for new clients each year.
4 Weight of the installment calculated as an average ratio (installment divided by sales) of each client.

The monthly per capita net income rises the longer the client stays with Bancamía. The average monthly net income per person is USD 168; this is only USD 150 in the case of new clients.

Average per capita micro-entrepreneurial net income, by client seniority 5
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5 Data as of December 31, 2015.

Average per capita micro-entrepreneurial net income, by client vulnerability 5 6

76% of the families served live on less than USD 7.60 per person, per day, 32% try to get by on less than USD 2.50 per person, per day.

5 Data as of December 31, 2015.
6 Poverty lines are for the urban environment.

Our clients' enterprises

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Economic activity 7

Nearly half of the clients work in the retail sector and there are differences resulting from their living environment. Thus, among rural clients, farming is the principal activity and very few are involved in transformation activities. In urban environments hardly any clients are involved in agriculture, with most working in trade.

7 Data as of December 31, 2015.

Average monthly sales by vulnerability 7

7 Data as of December 31, 2015.

Assets, liabilities and equity by vulnerability 8 9

Clients’ level of indebtedness is greater in the case of the less vulnerable segments. Equity held by the non-vulnerable segment nearly double those of the vulnerable segment.

8 Assets and equity calculated at the time of credit evaluation (i.e. not including the microcredit granted).
9 Data as of December 31, 2015.

Assets and average disbursement by vulnerability 9

9 Data as of December 31, 2015.

Loan installment, expenses & margins (as % of sales) 10

10 Calculations based on clients reporting expenditures.

Extremely poor clients spend 9% of their sales revenue on paying the loan installment, which is nearly half their gross margin. Non-vulnerable clients, however, have 43% of their income left as net income after paying the installment.

Their gross margin increases as clients’ vulnerability falls, and averages out at 36%.

Our clients’ development

After two years, 33.1% of clients who remain with Bancamía, and who were classed as poor at the outset, are above the poverty line. Since 2011, more than 16,000 current clients have achieved it.

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Client economic vulnerability (by cohort) 11 12

11 Shows the situation at the outset and the current situation at the end of December 2015 of clients in each cohort still current as of December 31, 2015.
12 Clients participating in the sample are current clients and have had their data updated in the last 12 months.

Clients overcoming poverty (by cohort) 12
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12 Clients participating in the sample are current clients and have had their data updated in the last 12 months.

Retention (by cohort) 13

Bancamía retains nearly 80% of its clients after a year, a slightly higher rate than the average for the BBVAMF Group. However, longer-term retention continues to be a challenge.

There is a positive trend in terms of poverty reduction with clients the longer they stay.

13 Percentage of clients in each cohort still current as of December 31 2015.

The positive and continued financial growth enjoyed by micro-enterprises over all cohorts also show a momentum of asset accumulation, since the latter grow at a faster rate than sales and net income.

Average monthly sales (by cohort) 14
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14 Data of current clients as of December 31, 2015, and that have had a data update in the last 12 months. The situation at the outset is shown (data in their cohort year) and their situation at the end of December 2015.

Average monthly net income (by cohort) 14
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14 Data of current clients as of December 31, 2015, and that have had a data update in the last 12 months. Thesituation at outset is shown (data in their cohort year) and their situation at the end of December 2015. The outset is the moment that the first loan was granted.

Average assets (by cohort)14
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14 Data of current clients as of December 31, 2015, and that have had a data update in the last 12 months. Thesituation at outset is shown (data in their cohort year) and their situation at the end of December 2015. The outset is the moment that the first loan was granted.

Average disbursement per transaction (by cohort) 15

As time passes, clients’ credit capacity grows, as do the sums being offered by Bancamía. After two years, their average credit sum has increased by around 50%.

15 Average disbursement, calculated as the total disbursement made in a year divided by the number of transactions by each client participating in the disbursement in said year.

Client improvement in education (by cohort) 16

While modest, there is a direct correlation between having a relationship with Bancamía and improvements both in the level of educational achievement and in housing quality.

16 Proportion of clients still current in each cohort who have improved their level of education from their situation as registered at the outset.

Client improvement in housing (by cohort) 17

17 Proportion of clients still current in each cohort who have moved into their own home, have made home improvements or who have increased the number of rooms in their home from when they registered at the outset.

Active clients’ average savings are slightly lower than the average savings of all clients with savings products.

Average savings (of existing clients) 18 19

18 Includes the overnight and term savings of current clients each year.
19 Average saving calculated for all clients with a balance of USD 1 or more (in local currency equivalent) on all dates.

Average savings (by cohort) 19 20

When analyzed by cohorts, the average savings balance of active clients increases the more time they have banked with Bancamía.

19 Average saving calculated for all clients with a balance of USD 1 or more (in local currency equivalent) on all dates.
20 Saving of clients current in each cohort having both credits and savings.

Activity Data

Summary of Activity 21
Total

Gross loan portfolio (USD)

350,969,068

Total disbursed in 2015 (USD)

322,501,711

Nº transactions in 2015

296,511

Average disbursement in 2015 (USD)

1,088

Deposits & other (USD)

105,542,176

Nº Employees

3,583

Nº Offices

200

Clients receiving financial education

164,334

21 Data as of December 31, 2015.