Social Performance Report
2019
Digital transformation in progress.
Generating more value for our clients
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New technologies are critical for reaching more people
in vulnerability.
Aims
1
Scale
We want to reach more vulnerable
people in Latin America
2
Differentiated value offering
New segmentation
New products & services
3
Improve client experience
Appropiate channels
for their needs
We are working to close the digital gap and to reach those who, due to connectivity issues, cannot yet access our products and services.
Facilitators